Terms & Conditions

Terms and Conditions of Sale – Wristways

1. Scope of Application

These Terms and Conditions of Sale (“Terms”) apply, without restriction or reservation, to all sales concluded by All Wristbands LLC (hereinafter referred to as the “Seller”) with its customers (hereinafter the “Customer”), whether individuals or businesses, purchasing products offered for sale by the Seller on its website www.wristways.com.
By placing an order, the Customer agrees to these Terms without reservation.

2. Products

The products offered include event wristbands and other customizable promotional items.
Key product features are presented on the website, and it is the Customer’s responsibility to review them before placing an order.
Due to manufacturing processes, minor variations (in color, size, or finish) may occur and shall not constitute grounds for claims.

3. Prices

Prices are shown in US dollars (USD), exclusive of applicable sales taxes, unless otherwise stated. Shipping costs are charged in addition and displayed prior to order confirmation.
Quotes are valid for 30 days. An invoice is issued upon order confirmation and sent by email.

4. Orders

All orders must be placed exclusively through our website www.wristways.com. We do not accept orders by phone, email, or other means. Orders are confirmed by email after payment is processed.
The Seller reserves the right to refuse an order for legitimate reasons, including but not limited to:

  • Incorrect print files

  • Production delays making timely delivery impossible

  • Unresolved disputes from previous transactions

5. Printing Limitations

Colors: On-screen colors may differ from printed colors due to screen calibration and material differences. For precise color matching, Pantone® references should be provided. Wristways cannot guarantee an exact match for colors not specified in this format.

Material Variations: The substrate (paper, fabric, plastic, etc.) may affect print appearance. For example, fabric prints may appear less sharp than paper due to texture and structure.

Proof Approval: Before production, a digital proof (mock-up) is approved by the Customer. Approval confirms acceptance of the design, including any variations inherent to the materials. Claims related to these differences cannot be accepted after proof approval.

6. Payment Terms

We accept the following payment methods:

  • Credit or debit card

  • PayPal

  • Bank transfer

All orders must be paid in full unless otherwise agreed in writing.
In case of late payment:

  • Late fees at the maximum rate allowed by law will apply

  • The Seller may engage a collection agency; associated costs will be charged to the Customer

  • Orders unpaid after 30 days may be automatically canceled

7. Shipping & Delivery

Wristways ships across the United States and internationally via partner carriers (UPS, FedEx, DHL, USPS).

Shipping Fees: Shipping costs are calculated based on weight, size, and destination, and displayed before checkout.

Delivery Times: Estimated delivery times are provided for reference only. If supplied artwork requires adjustments, an additional 1–2 business days may be needed.

Risk Transfer: Risk of loss passes to the Customer upon delivery to the carrier.

Delays: Wristways shall not be held liable for delays caused by carriers, even if such delays impact the Customer’s ability to use the products for a scheduled event. Customers are advised to allow sufficient lead time.

Inspection: The Customer must inspect goods upon receipt and report any issues immediately to both the carrier and Wristways. Failure to provide written notice to the carrier at delivery waives the right to claim for shipping damage later.

8. Returns & Cancellations

Due to the custom nature of our products, all sales are final except in cases of defective or incorrect items.

Non-customized products may be returned within 14 days at the Customer’s expense.
Customized products are non-refundable unless defective.

9. Warranty & Claims

Products are warranted to be free from defects in materials and workmanship.
Claims must be submitted within 24 hours of receipt. In case of a confirmed defect, return shipping costs will be covered by the Seller.

10. Liability

The Seller’s liability is limited to direct damages proven to result from its fault.
Wristways is not liable for indirect or consequential losses such as loss of profit or business interruption.
No compensation will be due in cases of force majeure (natural disasters, strikes, etc.).

11. Personal Data

Customer data is processed in accordance with our Privacy Policy.
Customers have the right to request correction or deletion of their personal data, except where retention is required by law.
For inquiries, contact: wristwaysusa@gmail.com.

12. Intellectual Property

All content on www.wristways.com (texts, images, logos) is protected under US copyright and trademark laws and may not be reproduced without prior written consent.

13. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Illinois, USA.
Any dispute shall be subject to the exclusive jurisdiction of the state or federal courts located in Chicago, Illinois.

14. Order Modifications & Cancellations

Modification requests must be submitted by email within 24 hours of order confirmation.
After this period, changes may be accepted subject to feasibility and additional charges.
Orders already in production cannot be canceled. In such cases, the full order amount remains due.

15. Quality-Related Claims

Minor variations inherent to the production process, such as slight differences in color or size, do not justify a claim.
All claims must include supporting evidence (photos or samples).

16. Refund Policy

Refunds are issued only for products returned in original condition, except where a defect is confirmed.
Shipping fees are non-refundable unless the Seller is at fault.
Refunds are processed within 14 business days after claim validation.

17. Contact

For questions or claims:
📬 All Wristbands LLC
2256 N Elston Ave
Chicago, IL 60614 – USA
📧 wristwaysusa@gmail.com